Burson-Marsteller is a public relations and media agency that operates internationally, with offices in New York City, Hong Kong, Sao Paulo and London. Burson-Marsteller is a global public relations and communications firm that provides new and strategic insights as well as innovative programming to help clients build strong reputations. Clients can range from individuals to small businesses to non-profit groups to major corporations. Most of the people who seek out the firm's help tend to do so at major times such as in the middle of a crisis or when they need to officially launch their brand. In any case, the agency offers a wide variety of services and resources to help out clients, such as using digital media. Here, experts at the agency educate clients on digital media and show them the proper methods for using it in order to engage audiences since they use digital media to learn.